Your rental, sorted from your phone.
When your landlord or property manager uses TenantLoop, you get a free tenant portal. Pay rent, set up autopay, send a repair request with photos and find your lease, any time.
Free for tenants. Your landlord sends the invitation.
Free for tenants
Pay by bank or card, or set up autopay
Repair requests with photos
What you can do in the portal. No calls, no checks, no lost emails.
Pay rent your way
Pay by bank transfer or card, once or on autopay, and see every payment you have made. Your landlord decides whether partial payments are allowed.
- Bank transfer or card
- Autopay you can turn on or off
- Payment history and receipts
Report a repair in a minute
Describe the problem, add photos and say whether someone can enter. You see the status change as it moves from received to scheduled to done.
- Photos and notes
- Permission to enter
- Status updates as it moves
photos help it get fixed sooner
Your lease, always to hand
Your lease term, recurring charges, deposits and co-tenants are in the portal, with the documents your landlord shares and the messages you have sent.
- Lease terms and charges
- Shared documents
- Messages on record
A tenant's month.
Three taps, start to finish.
An example with demo data. Every card is a real screen in the tenant portal.
- Oct 1Autopay$1,250.00October rentPaid by bankReceipt in your portal.
- Oct 9Your requestThe bathroom fan is rattling. Photo attached.
- Oct 10Request statusScheduled for Thursday morningYou said someone may enter if you are out.
Where to look next. Picked for tenants.
- Tenant portalWhat the portal does
- Rent collectionHow payments work
- SecurityHow your data is protected
- For landlordsShare this with yours
Other roles: Property managers, Landlords.
What changes on day one.
And what stays the same.
Do I have to pay for TenantLoop?
No. Your landlord or property manager pays for TenantLoop, and the tenant portal is free for you.
How do I get access?
Your landlord or property manager sends you an email invitation. If you have not received one, ask them to invite you. The portal is only available when your landlord uses TenantLoop.
Are there fees to pay rent online?
Bank transfers carry a $1.00 fee that your landlord pays or passes on. Credit cards carry a 3% surcharge where your state allows it; debit cards do not.
Can I text my landlord through the portal?
Texting is coming soon. Today you message your landlord in the portal or by email, and the conversation stays on record.
Is my payment information safe?
Card and bank details go straight to Stripe, the payment processor, and are not stored by your landlord.