Ask your portfolio, and get the answer.

Who owes rent, what the year looks like, a listing for the empty unit. Ask in plain words and the AI Assistant answers from your records, drafts the rest, and asks before it sends anything.

On Pro and Premium. 14 days free.

AI Assistant

Who is past due at @Harbor View? Remind them politely.
One tenant: Marcus Bell in Unit 202, $5,000.00 past due. I drafted a friendly reminder.

Send email

To
Marcus Bell, Unit 202
Subject
A friendly rent reminder
Asks before it sends

Less clicking around. More of the day back.

The Assistant has a chat panel, and it also sits on the screens where the work happens. Four of them, as they look today.

Reports that explain themselves

Press AI insights on a report and get the story in plain words: what changed, what stands out and what to look at first.

  • Works on the rent roll, profit and loss and other reports
  • Ask a follow-up in the chat
  • Same numbers as the report, nothing added
Profit and loss summary with an AI insights button above the account totals

Listings and messages, drafted

Get a listing description from the unit’s details, a reply suggestion for a tenant conversation, or an announcement for the whole building. Edit, then send it yourself.

  • Listing writer on every unit
  • Reply suggestions and translation in conversations
  • Announcement writer for portal and email
Listings with an AI-described units view next to all, listed and vacant units

Bills typed for you

Drop in a vendor invoice and the bill comes back filled in: vendor, date, lines and amounts, ready for you to check and save.

  • Reads invoice PDFs and scans
  • Matches the vendor, property and expense account
  • You check every field before saving
Bills list with two vendor bills pending payment

Inspections with a head start

Open an inspection and choose Inspect with AI agent: describe the unit in one prompt and it builds the room layout, then helps you note conditions as you go.

  • Room layout from one prompt
  • Notes and summaries written for you
  • Works on the same inspection record
Move-out inspection in progress with an Inspect with AI agent button in the toolbar

Ask it like a colleague.

Pick a question.

Example answers from our demo company. Your answers come from your own records.

AI Assistant Example answers

Who owes money at Harbor View?
One tenant at Harbor View Apartments has a balance due.
Unit 202, Marcus Bell
$5,000.00 past due
Every other unit
$0.00

Useful, not unsupervised. Here is where the lines are.

AI Assistant · Proposed action

Create task: Fix hallway light, Harbor View

Work order · Priority Medium · Floor 2 hallway. Nothing is created until you approve.

Start free trial
  • It asks before it actsThe two things it can do for you, sending an email and creating a task or work order, arrive as a card with Approve and Reject. Nothing is sent or created until you press Approve.
  • It sees what you can seeEvery answer comes from the screens and reports your role allows, limited to the properties you are assigned.
  • A monthly AI budget, never a surprise billPro includes $10 and Premium $40 of AI usage a month. If you use it up, AI features pause until the next month. There is no AI overage charge.
  • On the recordApproved actions are logged with who approved them, next to everything else your team does.
  • The Assistant runs on Claude Sonnet 5.5 by Anthropic, inside your TenantLoop account.

Want it to do the job, too?

That is what the agents are for.

The AI Assistant helps you do the work

  • You ask, it answers from your live data
  • It drafts; you send
  • Emails and tasks it suggests wait for your Approve
  • Also answers tenants in the portal from your knowledge center

Pro and up $2.25 a unit a month, $139 minimum

Runs on Claude Sonnet 5.5 by Anthropic

The agents do the work for you, inside your rules

  • They start on their own: a message, a request, a lease date
  • They carry the job across days, with follow-ups
  • They stop at every step you mark for approval
  • Every step lands in their activity log

Premium $4.00 a unit a month, $349 minimum, Assistant included

Run on Claude Opus 5.5 by Anthropic

Starter has no AI features.

Quick answers. About the Assistant.

What is the AI Assistant?

A chat panel inside TenantLoop that answers questions about your properties, tenants, money and maintenance from your live records, and drafts the writing you would otherwise do yourself: messages, listings, announcements, bills from invoices, report summaries.

Is it hard to use?

You type, or dictate, the way you would ask a colleague. Type @ to point it at a property, unit or tenant. It also shows up where you work: AI insights on reports, a listing writer on units, reply suggestions in conversations.

How is it different from a chatbot?

It works on your real account data, not a general knowledge base, and it can propose real actions in TenantLoop (an email, a task or work order) that you approve. A chatbot on a website knows nothing about your rent roll.

Does it replace me or my team?

No. It does the looking-up and the first drafts. You decide what gets sent, posted or created.

Is my data safe?

Your records stay in your TenantLoop account. To answer, the text it needs is sent to Claude, Anthropic’s model, and the answer comes back into your account. The Assistant only reads what the person asking is allowed to see.

Which plan do I need?

Pro or Premium. Starter has no AI features. Premium adds the four agents that carry whole jobs on their own, inside your approvals. See prices.

Ask it something about your own units.

Start the 14-day trial on Pro or Premium and the Assistant is there from the first login.

14 days free, card up front, cancel in one click.