Property Manager Introduction Letter Template
A letter that tells tenants a new property management company has taken over: the start date, what changes and what does not, how to pay rent and request repairs, and who to contact.
Use this template
Free, no sign up. Fill it in by hand or edit the Word file.
General template, not legal advice. Have an attorney in your state review before use.
General information, not legal advice. This template is a starting point. Laws differ by state and city, so have a licensed attorney review your final document before you use it.
Last reviewed
Before you use it
- Tell tenants the date management changes and that their lease, rent and deposit stay the same.
- Give the new ways to pay rent and request repairs, with the first date each one applies.
- Remind tenants to cancel old automatic payments so they are not charged twice.
- Introduce the team by name and role.
How to fill it in
- Underlined spaces are blanks to fill in. The small label says what goes there.
- Shaded boxes mark rules that change by state. Look up the rule where the property is located.
- Delete clauses that do not apply, and add any disclosures your state or city requires.
General template, not legal advice. Have an attorney in your state review before use. Last reviewed October 29, 2026.
Property Manager Introduction Letter
- Date
- Tenant name or names
- Property address and unit
- City, state and ZIP
Dear Tenant name,
Owner name, the owner of your home, has hired Management company name to manage the property starting on Start date. We are writing to introduce our team and explain what this means for you.
What stays the same
Your lease, your rent, your due date and your security deposit do not change. The owner still owns the property. We act as the owner's agent for day to day management.
What changes
- Rent: starting with the payment due on First payment date, pay through Payment portal or address by Accepted payment methods.
- Repairs: send requests through Portal, email or phone. Emergencies after hours: Emergency number.
- Notices to the landlord: send them to Notice address.
- Office hours: Days and hours.
We will send an invitation to set up your online account by Date. If you pay rent automatically today, please cancel that payment after your last payment to the old manager and set up a new one with us, so you are not charged twice.
Your security deposit
Your deposit of $Deposit amount is now held by Who holds the deposit and where, as required by state law.
Your management team
| Role | Name | Phone | |
|---|---|---|---|
| Property manager | |||
| Maintenance coordinator | |||
| Accounts and rent |
To get started, please confirm your phone, email and the people living in the home, and tell us about any open repair issues. We may schedule a short walkthrough of each home in the coming weeks, with notice as your lease and the law require.
We look forward to serving you.
Sincerely,
General template, not legal advice. Have an attorney in your state review before use.
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