Terms for Payment Recipients

Terms for owners, vendors and others who receive money sent through TenantLoop.

Draft for review by counsel. This document is a plain-language draft for the preview site. It is not in effect and is not legal advice. Items in [brackets] must be completed.

Version: draft, not yet effective

1. Acceptance

These terms apply when you receive a payment sent through TenantLoop, for example an owner distribution or a vendor payment. You accept them by connecting a bank account or accepting a payment.

2. How payments work

Payments are initiated by the TenantLoop customer who owes you money (the "Sender") and processed by our payment partners. TenantLoop does not decide whether or how much you are paid. Questions about amounts go to the Sender.

3. Your information

Provide accurate bank and identity details. Our partners may verify them, and payments may be delayed or returned if the details are wrong.

4. Timing, returns and errors

Typical timing is shown when a payment is sent. If a payment is sent in error or reversed, you agree to cooperate in returning funds you are not entitled to.

5. Fees

Recipients are not charged by TenantLoop unless a fee is clearly shown before you accept a payment. [Confirm.]

6. Privacy and contact

See our Privacy Policy. Questions: legal@tenantloop.com [confirm].

All terms and policies