Every prospect, and where they stand.
Inquiries, tours, applications and leases sit on the same prospect record, moving through fourteen stages from New to Closed. Nothing lives in a side spreadsheet.
14 days free on any plan. Card up front, cancel in one click.
Prospects, tenants and owners. One contact book, three relationships.
See how long each lead has waited
The applicant flow counts prospects at every step and how many days they have sat there, so the one waiting since last week is the first one you call.
- Leads, tours, applications and leases by stage
- Days waiting per stage
- Units with no new leads flagged
Tenants in the same contact book
When a prospect signs, they become a tenant with the history they built as a prospect. Tenants, owners, vendors and prospects sit under People, with filters and saved views.
- Invite tenants to the portal with a QR code
- Saved views and filters per list
- Custom fields and tags on any contact
one scan and they are in the portal
Owners get their own door
Owners sign in to an owner portal with their statements, transactions, requests and files, and can send a contribution when a property needs cash.
- Statements and reports you share
- Requests and files in one place
- Contributions paid online
Prospects kept in (crossed out: a notebook and three inboxes) one list with a history.
Organized on day one.
Your contacts come with you.
- Conversation per prospect. Every inquiry and reply in one thread.
- Custom fields and tags. Track what your business cares about.
- Saved views. Your own filters on every list, one click away.
- Archive and restore. Clear the list without losing anyone.
Prospect agent (Premium). Works the top of this list for you: answers each new inquiry by email, asks your qualifying questions, scores the lead on the prospect and moves it to a tour and an application. Texts come when your TenantLoop number is switched on. Watch a run
CRM questions, answered.
Does the CRM cost extra?
No. Prospects, leads and contacts are part of every plan.
I already use another CRM. Now what?
Import your contacts from a spreadsheet, and export any list to CSV when you need it elsewhere. Most teams find the leasing pipeline here replaces a separate CRM, because the tour, application and lease are on the same record.
Do old prospects disappear?
No. Prospects stay until you archive or delete them. Archived leads can be restored, with their history.
Can I see where a lead came from?
Yes. Every prospect has a lead source, set automatically for inquiries from your listings, website and rental-site lead emails, or picked by hand.
Can I split prospects across the team?
Yes. Assign a prospect or an application to a teammate, and filter any list to what is assigned to you.
Can I email prospects from TenantLoop?
Yes. Messages sit on the prospect's conversation with every inquiry they sent. Texting comes when the TenantLoop number is switched on.
Call back the right lead first.
14 days free, card up front, cancel in one click.